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View Full Version : Why is there a download delay?


Chris369
10-26-2008, 01:05 PM
Hello

I paid for version 3 about and 1.5 hours ago and my download still isn't ready. I know it says wait a few hours but why is there a delay anyway? I paid through Paypal on my card so you should have payment and whenever I've paid for downloads before on other sites it has been instant? I want to get started on my site asap!

And I installed version 2 earlier. When I install version 3 do I have to uninstall v2 and then install v3 or is it possible to just upgrade it?

Thanks

David
10-26-2008, 02:32 PM
It is possible to upgrade it and instructions for doing that come with the download. Unfortunately, due to internet fraud we have been forced to implement this procedure. Paypal recommended this, and I know that new account at vbulletin do this too. It is unfortunate that we have to do this, but it does stop some of the fraud.

Chris369
10-26-2008, 02:39 PM
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Ok. So how long should I expect to wait? And what are you waiting for, for the money to clear?

Sorry, I'm just really impatient lol. Sunday afternoon is a great time for me to work on it and I was expecting to be able to start straight away. If I don't get it today then I probably wont end up getting round to working on it during the week! Not your fault I know.

David
10-26-2008, 02:51 PM
Actually, looks like it will work right now.

Chris369
10-26-2008, 02:55 PM
Awesome, thanks :)

Chris369
10-26-2008, 09:02 PM
edit: don't worry, sorted it.