Can you

[jax]

Hi there,
We are currently using a competitors script.

We want to change because of total lack of support.

Here are the questions:
we want to make directories like this:
cheapholidayaccommodation(.)com

We wanted to pay the other company for the custom template design, but no reply.

Do you have customisation services that operate in a timely manner? as we have a LOT of custom work that needs to be done. Do you offer a 1 on 1 contact for custom work?

Do you offer a special price for clients that want to change over? We are seriously considering changing.

We want an on-going relationship with a professional team. Can you offer this?

thanks,
Jax

[David]

Hi Jax,

Yes, at any given time we have several ongoing projects, and we do custom work and design. We charge $30/hour, and most of our team works Monday through Friday (for the custom work, support is 7 days a week). You will have access to our job center where you get one on one contact with our staff similar to this forum, but it is private. When it comes to timeliness, you can expect consistent communication, though sometimes things can take longer than expected, or we may be get exceptionally busy some weeks. To convert from the other script, we generally have a policy of charging you at cost for that work (ex. converting the database).

If you want to proceed, PM me some instructions for what you need done first, and I will get you setup in the job center. You will also need a phpLD username, so make sure you register on the homepage of this site, and include your username in your PM.

Thanks.
David