View Full Version : Screenshot Processor has stopped working
Erniep
09-28-2011, 05:36 PM
Everything has been working fine for the last few months. Until today.
Processor opens up, logs on to database but will not start processing. Get message from windows 7 that Screenshot Processor has stopped working.
Get the same error on my laptop.
I have re installed but still get the same problem.
James
09-28-2011, 06:16 PM
was there a windows update installed?
Erniep
09-28-2011, 06:56 PM
There was an update on the main pc but not the laptop.
James
09-28-2011, 07:07 PM
if you can get us an error number that would help a lot it runs on my win7 install
Erniep
09-28-2011, 08:33 PM
This is the log from my pc
Log Name: Application
Source: Windows Error Reporting
Date: 28/09/2011 20:28:36
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: Ernie-PC
Description:
Fault bucket 2370053685, type 5
Event Name: CLR20r3
Response: Not available
Cab Id: 0
Problem signature:
P1: screenshotprocessor.exe
P2: 3.7.0.0
P3: 4cdc0106
P4: mscorlib
P5: 2.0.0.0
P6: 4d8c1599
P7: 3613
P8: 34
P9: System.ArgumentException
P10:
Attached files:
C:\Users\Ernie\AppData\Local\Temp\WERB20E.tmp.WERI nternalMetadata.xml
These files may be available here:
C:\Users\Ernie\AppData\Local\Microsoft\Windows\WER \ReportArchive\AppCrash_screenshotproces_ea51ad554 829f537ba028c596b2a7865bfd044_0e08ef5c
Analysis symbol:
Rechecking for solution: 0
Report Id: 05baee54-ea08-11e0-98a9-b1f771329a9c
Report Status: 0
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-09-28T19:28:36.000000000Z" />
<EventRecordID>17727</EventRecordID>
<Channel>Application</Channel>
<Computer>Ernie-PC</Computer>
<Security />
</System>
<EventData>
<Data>2370053685</Data>
<Data>5</Data>
<Data>CLR20r3</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>screenshotprocessor.exe</Data>
<Data>3.7.0.0</Data>
<Data>4cdc0106</Data>
<Data>mscorlib</Data>
<Data>2.0.0.0</Data>
<Data>4d8c1599</Data>
<Data>3613</Data>
<Data>34</Data>
<Data>System.ArgumentException</Data>
<Data>
</Data>
<Data>
C:\Users\Ernie\AppData\Local\Temp\WERB20E.tmp.WERI nternalMetadata.xml</Data>
<Data>C:\Users\Ernie\AppData\Local\Microsoft\Windows\WER \ReportArchive\AppCrash_screenshotproces_ea51ad554 829f537ba028c596b2a7865bfd044_0e08ef5c</Data>
<Data>
</Data>
<Data>0</Data>
<Data>05baee54-ea08-11e0-98a9-b1f771329a9c</Data>
<Data>0</Data>
</EventData>
</Event>
Try to run the application as Administrator. It works for me in Windows 7.
When do you get the error, on what button click?
Radu
Erniep
09-29-2011, 03:52 PM
I have tried to run as Administrator. I get the same result.
It works fine for Simple Processing but as soon as I hit the start button in directory processing up pops the windows error message.
Both my laptop and pc have the same problem. Every thing has been fine until yesterday.
Are the columns matched correctly in the 'Table Selection' area? The ID column must be matched with a numeric field from the selected table (the identity column).
Radu
Erniep
09-30-2011, 08:35 AM
Every thing is as it should be id numbers and links.
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